Invuse | Free NHS Accessibility Audit

Free Accessibility Audit for NHS

“Every patient deserves independence. Fixing accessibility issues ensures everyone can complete simple tasks with ease.“

With over 14.6 million people in the UK live with a disability, accessibility isn’t optional; it’s essential.

When a patient portal is confusing or inaccessible, even a simple task can become impossible and create unnecessary work for both patients and healthcare staff.

Let an accessibility audit reveal the barriers and guide you in fixing them.

Why does this matter?

Accessibility affects everyone, not just those with disabilities. An accessible portal benefits not just patients with disabilities but also staff, carers, older adults, and individuals with limited digital confidence.

£1 billion a year

it costs the NHS for missed appointments, often because patients cannot navigate booking systems easily.

60%

of patients over 65 prefer to access healthcare services online but often find them too complex or inaccessible.

25%

reduction in support inquiries with a fully accessible digital system, freeing up NHS resources for urgent needs.

What’s included in your free accessibility audit

We will take your portal homepage or another key page and show you where it falls short and give you clear, actionable recommendations to eliminate barriers.

Our free audit is the first step to making every interaction with your portal seamless.

The audit will identify key challenges, including:

Inaccessible design elements
Technical non-compliance with WCAG 2.2 AA standards
Poor usability for diverse user groups
Device-specific accessibility issues
Gaps in the existing accessibility statement

Why choose Invuse?

Trusted by over 50 public sector organisations, Invuse helps the NHS and others transform digital services, ensuring they’re usable for every patient, every time. Previously worked with organisations like Genomics England and University Hospitals Sussex NHS Foundation Trust.

Invuse were great at supporting us when it came to fixing certain issues as there was no internal resource that could help. They were also very patient with me when I wanted the data displayed in a different way to make it easier for us to work through the areas of failure.

Communication Director, Government Agency

Let’s make accessibility your strength.

Start empowering your patients and staff with a portal designed for everyone.