Programme Management

Our Programme Management service is designed to oversee and coordinate a complex programme of work that includes multiple projects.

We provide experienced Programme Managers who work closely with your team to ensure that each project within the programme is aligned with your strategic goals and delivers the desired outcomes.

This service guides you through every stage of the programme, from initial planning and stakeholder engagement to resource management, risk mitigation, and quality assurance. We focus on ensuring that all projects are integrated effectively, that resources are allocated efficiently, and that any potential risks are identified and managed proactively.

The goal is to deliver a programme that not only meets your immediate objectives but also lays the groundwork for long-term success. With our expertise, your organisation can confidently manage complex programmes, ensuring that all projects work together seamlessly to achieve your overall vision and deliver measurable benefits.

What’s included?

Step 1:

Programme initiation and scoping

We start by defining the programme’s objectives, scope, and success criteria, aligning them with your organisation’s strategic goals. This includes identifying all the projects that will be part of the programme and setting key performance indicators (KPIs) that will be used to measure progress and success. We also establish the governance structure, ensuring clear roles and responsibilities from the outset. This foundational step sets the direction for the entire programme and ensures that everyone is on the same page.

Step 2:

Stakeholder engagement and communication

Effective stakeholder management is key to the success of any programme. We develop a comprehensive communication plan that identifies all key stakeholders and outlines how and when they will be engaged throughout the programme. This plan includes regular updates, status reports, and feedback loops to ensure that stakeholders are informed, involved, and supportive at every stage. By managing stakeholder expectations and maintaining open lines of communication, we minimise risks of misalignment and maximise the programme’s chances of success.

Step 3:

Programme planning and dependency mapping

We create a detailed programme delivery plan that integrates all projects within the programme. This plan includes timelines, milestones, and resource allocation, ensuring that each project is aligned with the overall programme objectives. A critical part of this step is dependency mapping, where we identify and analyse the interdependencies between projects. This allows us to manage timelines and resources effectively, prevent bottlenecks, and ensure that the progress of one project doesn’t negatively impact others. This planning phase lays the groundwork for a coordinated and efficient programme execution.

Step 4:

Resource management and budget control

We oversee the allocation of resources across the programme, ensuring that each project has the necessary tools, personnel, and budget to succeed. This involves detailed budget planning, ongoing budget reviews, and financial controls to keep the programme within its financial limits. We also ensure that resources are optimised, avoiding overallocation or conflicts that could arise from overlapping project needs. By managing resources and budgets carefully, we help prevent overspending and ensure that the programme delivers value for money.

Step 5:

Risk management and escalation paths

We develop a comprehensive risk management plan that includes the creation of a risk register to identify, assess, and prioritise potential risks. For each identified risk, we establish mitigation strategies and clear escalation paths, ensuring that risks are managed proactively and that issues are resolved quickly if they arise. This approach minimises the impact of risks on the programme’s progress and helps maintain momentum towards achieving the programme’s goals.

Step 6:

Programme monitoring and KPI tracking

We continuously monitor the programme’s progress, tracking it against the defined KPIs and milestones set out in the programme plan. Regular monitoring allows us to identify any deviations from the plan early and take corrective actions as needed. We provide detailed status reports to stakeholders, ensuring transparency and keeping everyone informed of the programme’s health and progress. This step ensures that the programme remains on track and aligned with its objectives.

Step 7:

Quality assurance and benefits realisation

We implement quality assurance processes to ensure that all projects within the programme meet established standards and deliver the expected benefits. This involves regular quality checks, testing, and validation to ensure that each project’s outcomes contribute positively to the programme’s overall success. We also focus on benefits realisation, ensuring that the programme delivers tangible, measurable value to your organisation and meets the needs of your stakeholders.

Step 8:

Programme closure and handover

As the programme reaches its conclusion, we ensure a smooth closure by completing all outstanding tasks, finalising documentation, and conducting a thorough review of the programme’s outcomes. We document lessons learned, providing valuable insights for future programmes. We also ensure a smooth handover to your team, equipping them with the knowledge and tools they need to sustain the programme’s benefits long-term. This final step ensures that the programme’s successes are not just temporary but continue to deliver value well into the future.

5 Deliverables and benefits you’ll receive

Budget report and trend analysis
A detailed report that tracks and analyses the allocation of your programme’s budget across all projects. This report identifies where the most money was spent, highlights any variances from the original budget, and provides insights into spending trends throughout the programme.
Finalised risk register with resolution paths
A comprehensive risk register that documents all identified risks, their potential impact, and the resolution paths that were established during the programme. The register includes both mitigated risks and those that required escalation, along with the outcomes of those actions.
Programme learnings and recommendations report
A detailed report summarising the key learnings from the programme, including what worked well and what could be improved. This report also offers practical recommendations for future programmes based on the experiences and outcomes of the current one.
Comprehensive programme performance dashboard
An interactive dashboard that tracks the programme’s performance against the defined KPIs. The dashboard provides real-time insights into the progress of each project within the programme, highlighting any areas that need attention and showing overall programme health.
Handover and sustainability plan
A comprehensive handover package that includes all documentation, tools, and guidelines needed to maintain the programme’s benefits after its completion. This package also includes a sustainability plan that outlines how to continue improving and evolving the programme’s outcomes over time.