Wokingham Borough’s objective was to embed a process of continuous improvement for their digital services, making them easier to use and more focused on customer needs and bring their 11 platforms up to the WCAG 2.1 compliance regulations.
Supported by RNIB, we conducted an Accessibility Audit on all of the platforms required, to identify the opportunities to improve the accessible experience for their users. Our experts conducted a compliance audit and usability assessment to then identify technical and publishing failures using automated and manual testing. Findings are then categorised into minor, major and critical issues and support was provided to resolve.
The Borough offers a high quality of life with good schools and long life expectancies. The area is diverse, made up of 17 parishes and towns with different characters. It’s a blend of countryside and town with history, leisure facilities and up-to-date facilities. The Wokingham area had the highest rate of business growth in the UK over the past 15 years according to Thames Valley Enterprise. This is reflected by a mix of local market trading and big business.
Wokingham Borough went to tender to establish the best supplier to achieve their goals. Invuse were chosen by them to lead the project, in partnership with RNIB, due to our passion for accessibility and giving users a voice. We pride ourselves on accessibility and will go above and beyond to not only meet the standards, but exceed them, to help the customers and give them guidance.
The RNIB, is one of the UK’s leading sight loss charities and the largest community of blind and partially sighted people.
They recognise everyone’s unique experience of sight loss and offer help and support for blind and partially sighted people – this can be anything from practical and emotional support, campaigning for change, reading services and products in their online shop.
RNIB are a catalyst for change – inspiring people with sight loss to transform their own personal experience, their community and, ultimately, society as a whole. Their focus is on giving them the help, support and tools they need to realise their aspirations.