University Hospital Sussex NHS Foundation Trust
Invuse works with over 300 stakeholders, patients, and IT leaders to support merging NHS Trusts with new intranet and website services


Invuse – the new name for Invotra Consulting – was appointed by the recently merged University Hospital Sussex NHS Foundation Trust (UHS), to undertake a website and intranet discovery.
There were many challenges to overcome over the course of the project. Discover more about how Invuse supported University Hospital Sussex NHS Foundation Trust by providing:
- In depth research into the engagement with platforms based on user and stakeholder surveys and user testing and interviews.
- An understanding of the different user personas accessing services within the new trust through a detailed discovery project.
- A collection of reports to be used by UHS to inform the creation of a website and intranet meeting the needs of all the stakeholders and users
- A clear and defined project path that the new trust could follow to identify, procure, and partner with a new supplier, and to launch their new services.