Our Services

We design, develop and deliver digital services that improve people’s lives, helping our clients achieve results

User Experience

By engaging your stakeholders and users in research and testing, using in depth platform discovery and providing you with a UX strategy that encompasses our findings, we’ll help you build a platform your users will love to use.


We provide the knowledge and experience you need to achieve compliance, including running technical and content accessibility tests and fixes. But we go further, with training to empower your staff, driving and embedding digital accessibility.


Your content needs to engage and inspire your organisation. Supporting you to analyse your existing content, create a strategy and IA to enhance your future communications, we also offer training for publishing teams to build confident in creating content your users need.

LocalGov Drupal

As UX specialists we combine our knowledge of accessibility, user research and content best practice to ensure that your LGD website supports key user journeys and provides an exceptional user-first experience. Our approach ensures your site drives digital transformation, and the adoption of a digital first agenda.

Microsoft 365

Build a digital employee experience with your users at the heart of everything you do.

"Invuse provided an excellent service. Clear information was provided on methodology and what would be provided as part of the service. Jamie and the team completed a detailed accessibility audit, including fixes for the issues identified."
Invuse Customer

Our recommended approach

Every project we work on is different, but whatever your needs we will apply the same best practice approach to ensure we consistently deliver success for you and your users.

This can include the following:

  • Defining the project’s success criteria
  • Performing a rigorous platform audit and analytics review
  • Engaging your stakeholders
  • Undertaking detailed user research
  • Carrying out extensive user / accessibility testing
  • Prototyping content / service / Information Architecture before using focus groups to re-assess each
  • Carrying out research / market analysis
  • Presenting research and prioritised recommendations
"It’s always really interesting working with a range of user demographics to understand their frustrations with the current services. Our detailed research analysis and reports provided an invaluable evidence base for the development of new digital applications - including websites and intranets - is always hugely satisfying."
Keri Harrowven - User Experience Lead

Our Customers

Some of Our Customers

National Savings and Investments
Office for Budget Responsibility
East Herts Council
Stevenage Borough Council
reading borough council logo
Blackburn with Darwen Borough Council logo

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Contact us to discuss your project

Get in touch to book a meeting. discuss your needs or just have a chat!