Transforming the website experience for residents of Blackburn with Darwen Borough Council
An Accessibility Audit and Usability Assessment in action
Invuse – the new name for Invotra Consulting – were appointed by Blackburn with Darwen Borough Council to provide a full third party independent accessibility audit, incorporating a usability assessment, and a comprehensive outcomes report.
There were many challenges to overcome over the course of the project. Discover more about how Invuse supported the council in delivering:
- A website that met 100% of the WCAG 2.1 AA success criteria
- An understanding of the areas of the website already meeting WCAG 2.1 AAA standards, so that these could be reused across the website
- The identification, resolution and testing of the accessibility failures within a two-month period, to avoid disruption of service to residents
- A report detailing the outcomes of the audit was expected, so that failures could be corrected by the Council’s in-house team