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Having worked in customer services for more than 10+ years, I enjoy meeting the customers’ needs, providing services which are unique and personal to the end user and taking into account the diverse audience and demographic for particular areas of work.
I have found a passion for working with external partners and customers, discussing their individual issues and pain points, and working collaboratively to find solutions and resolution. I find my observational techniques and eye for detail works well when reviewing services and platforms in a critical way, to better understand the challenges and frustrations faced by customers.
Can your users find what they need, when they need it, quickly, easily and simply?
Happy. Passionate. Obsessively-organised.
Peter Andre – Mysterious Girl
Desserts, Nintendo and F1
I’m multilingual
Monica
Get in touch to book a meeting. discuss your needs or just have a chat!
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