Shazia Attia
Business Analyst, Invuse

Talk to me about how to simplify your users’ experience.

Background

Something here

What do you enjoy most about your role?

Having worked in customer services for more than 10+ years, I enjoy meeting the customers’ needs, providing services which are unique and personal to the end user and taking into account the diverse audience and demographic for particular areas of work.

I have found a passion for working with external partners and customers, discussing their individual issues and pain points, and working collaboratively to find solutions and resolution. I find my observational techniques and eye for detail works well when reviewing services and platforms in a critical way, to better understand the challenges and frustrations faced by customers.

One question you always ask your customers?

Can your users find what they need, when they need it, quickly, easily and simply?

What three words best describe you?

Happy. Passionate. Obsessively-organised.

Karaoke Tune

Peter Andre – Mysterious Girl

Hobby

Desserts, Nintendo and F1

#FunFact

I’m multilingual

Friends Character

Monica

Contact us to discuss your project

Get in touch to book a meeting. discuss your needs or just have a chat!

Our Services

UX

Build platforms your users will love to use.

Accessibility​

Create an inclusive digital experience for 100% of your users.

Content

Create content to engage and inspire your organisation.

LGD

The publishing platform created by councils, for councils.